Your work is presented fairly clearly although has main headings and would have benefited from using some tables to break up the information and make it less essay like.. Well Done for also included a clear bibliography to show a range of reference sources although ti was not clear how these had been used.

Your work is presented fairly clearly although has main headings and would have benefited from using some tables to break up the information and make it less essay like.. Well Done for also included a clear bibliography to show a range of reference sources although ti was not clear how these had been used.

Feedback Summary

Assessor

Sulaiman – it was clear that you have worked hard on this first piece of assessed work and what you have submitted is relatively clear however it does not always answer the questions asked in the brief.  See below for more information on what needs to be revisited. If you are not sure what is needed then get in touch. I am also happy to review the resubmission before you submit it.

Assessment criteria    The student demonstrates:    Tutor/Assessor comments & developmental feedback    Pass/Refer

1.1
Explain the knowledge, skills and behaviours required to be effective in an identified HR or L&D role.
You have talked about areas in the profession map and identify knowledge skills and behaviours. You could perhaps have thought more about the specific behaviours in the HR profession map as what you have in this column seems to be a things that you might do rather than behaviours (ie how they are done)

PASS
2.1
Identify the needs of those using HR services within an organisation and explain how conflicting needs are identified and prioritised.
You have identified different internal customers and outlined what they need from HR. This was very narrative and you could streamline this section and make use of bullet points to release word count. You have not talked about what conflicting demands are made on HR time and how these conflicting priorities are identified and prioritised.
REFER

2.2
Identify different methods of communication and explain the advantages and disadvantages of each.
Different communication methods have been discussed with advantages and disadvantages
PASS

2.3
Describe how to build and maintain effective service delivery.
You have talked about how service is delivered – you could have said more about how exactly HR works to ensure that they are provided service excellence as you did talk also about wider business performance.
PASS
3.1
Explain the concept and importance of CPD.
You have opened your reflection statement with a discussion around the role of an CPO and CFO. You have misunderstood the question. What is being looked for is a clear definition of what is meant by continued professional Development and consideration of why this is important.
REFER
3.2
Undertake a self-assessment of capabilities as an HR or L&D practitioner and identify development needs.
You have attached the summary report from undertaking the self assessment activity and have identified development areas although these could have been linked back to the diagnostic/profession map.  It was slightly confusing as to whether you were saying that these were areas that you need to develop your own knowledge or skill in or ones that are relevant for the business although it was clearer in your development plan.    PASS
3.3
Evaluate options to meet identified development needs.
For each of the development areas identified– the question asks you to evaluate options so you needed to talk about options/alternative ways to meet needs and evaluate these.  For example think about strengths and drawbacks of options (eg taking into account your preferred learning style/ costs/time). How might you develop in this area and why are particular options good or not.

REFER
3.4
Produce a plan to meet personal development objectives.
You have produced a development plan and have indicated what learning you need to undertake to enable you to achieve your goals.  As you move through the programme you will need to ensure you track your progress and add additional learning goals based on your reflections from the modules.
PASS

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